Articles

 Can I use ‘mail.domain’ in my mail client?

For scale and redundancy reasons we operate each service from its own hostname. So we always...

 Getting a "mail certificate name mismatch" / "cannot verify server identity" error?

This error usually occurs when a mail client is using using a secure connection to the mail...

 How do I add Office 365 DNS records?

If you need email to route via Office 365 instead of 20i’s StackMail platform, then you can use...

 How do I configure G Suite (formerly Google Apps)?

Our control panel allows automatic configuration of DNS Records to configure your domain name for...

 How do I create an email signature in webmail?

To create an HTML or plain text email signature that will be appended to all emails: Select...

 How do I set up email on my Android device?

Open the mail application on your Android device.  Select Add New Account and enter the...

 How do I set up email on my iPhone?

To set up your mailbox on an Apple iPhone or iPad, you can need to: Head to the Settings icon...

 How do I setup my mailbox in Outlook?

Automatic Setup In Outlook, choose the File tab Under 'Account Information', choose Add...

 Should you use POP3 or IMAP?

Both IMAP and POP3 are protocols that allow you to receive e-mails from a remote server. Your...

 What are my email sending limits?

Email Account Limits The following limits apply to all messages sent via authenticated SMTP....

 What is email forwarding?

Email forwarding refers to the operation of re-sending an email message delivered to one email...

 Why are emails going to the junk / spam folder?

Email being sent to the junk / spam folder can be related to the SenderID or Sender Policy...

 Why are emails not forwarding?

The primary reason for mail not being forwarded is if it is being classed as spam. If an email...

 Why are the IMAP folders missing from my iPhone or iPad?

If you can successfully send email and view any new messages in your Inbox, but aren't able to...

 Why can’t I send emails?

There a few reasons why you may not be able to send emails: Your ISP is blocking port 25 If you...

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