New versions of PHP have been made available across our shared platform: 7.1.28, 7.2.17 & 7.3.4.
We've added extra protection against distributed denial of service attacks - at no extra cost - across all our shared hosting platforms.
A recent WordFence report indicates that an enormous 1.4 BILLION WP username and passwords were leaked on December 5th. As a result there has been a massive increase in brute force attacks against all WordPress websites and we’ve been seeing record numbers too.Please be aware this potentially affects any WordPress install at all hosting ... Read More »
Running servers 24/7 is great for uptime and productivity but less good for the environment. It's estimated that by 2020 global datacentre usage will account for 3% of all CO2 emissions. We've known this for years but simply purchasing carbon credits (which do almost nothing to actually lower global CO2 output) or paying for trees to be planted, ... Read More »
Dear allWe are currently experiencing an incredibly high volume of support tickets.As such we are working through a very large backlog and replies may be much slower than you are used to.Please bear with us while we work through the lists - all tickets will be answered as soon as possible.We do ask that if your ticket is not urgent that you ... Read More »
We always like to improve our hosting service by introducing new benefits to both new and existing customers. We have now joined the CloudFlare partner network and introduced CloudFlare support on our platform by default, which can bring even more speed and security to your hosting service with us. CloudFlare is a third-party vendor, who ... Read More »
We've had reports of customers using Virgin Media for their connections that they are unable to find sites on Smart servers and e-mails are currently inaccessible. This is a Virgin Media issue with themselves, to which we've reported this directly to the ISP for them to investigate further. This is not in any way an issue with our service ... Read More »
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